Terms of Service
KNORK Products, LLC
Effective Date: November 6, 2026
Welcome to KNORK. These Terms of Service govern your use of our website, customer support services, and electronic communications, including SMS messaging.
By using our website or services, you agree to these Terms to the extent permitted by applicable law.
1. General Website Use
The KNORK website provides information about our products, purchasing options, customer service, and related services.
You agree to use our website for lawful purposes and not interfere with its operation, security, or functionality.
We reserve the right to modify website content, product availability, and services at any time.
2. Product Information and Availability
We strive to provide accurate product descriptions, pricing, and availability information.
However, product details and inventory availability may change without notice.
Orders are subject to acceptance, availability, and applicable purchase terms. Any additional shipping, return, or warranty policies made available during checkout or through our customer service channels may also apply.
3. SMS Messaging Terms
Program Name: KNORK Customer Support SMS
KNORK offers an SMS messaging service to assist customers with product questions, order inquiries, shipping information, and requested customer service follow-ups.
How to Opt In
Customers may opt in by expressly agreeing to receive text messages during a telephone conversation with KNORK customer service or our AI-assisted voice receptionist.
Before requesting consent, KNORK will explain the purpose of the messages and provide applicable messaging disclosures.
We send messages only when appropriate consent has been obtained.
Message Frequency
Message frequency varies based on customer inquiries and requested services.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
How to Opt Out
You can cancel SMS communications at any time by replying STOP to a message.
After opting out, you may receive a confirmation message. No additional messages will be sent through that messaging program unless you provide new consent or as otherwise permitted by law.
How to Get Help
Reply HELP to a message or contact KNORK at info@knork.net for assistance.
Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
Consent
Consent to receive SMS messages is not a condition of purchasing products or services from KNORK.
We do not use consent obtained for customer service SMS messages as authorization for unrelated promotional text campaigns.
For information about how we handle personal information and SMS consent, please review our Privacy Policy.
4. AI-Assisted Customer Service
KNORK may use an AI-powered voice assistant or other automated technologies to answer incoming calls and assist with routine customer service inquiries.
Automated responses are intended to provide helpful information but may occasionally be incomplete or inaccurate.
Customers may request additional assistance when an inquiry requires human review.
Calls may be recorded or transcribed where appropriate notice and consent requirements are satisfied.
5. Intellectual Property
All KNORK trademarks, logos, product images, website content, and other proprietary materials are owned by KNORK or used with permission.
These materials may not be reproduced, distributed, or used commercially without appropriate authorization.
6. Third-Party Services
Our website and communications may rely on third-party providers for payment processing, shipping, hosting, telecommunications, and customer support.
Certain third-party services may be governed by their own terms and privacy policies.
7. Disclaimer of Warranties
To the extent permitted by applicable law, our website and digital services are provided on an "as available" basis.
We do not guarantee uninterrupted access or error-free operation.
Nothing in these Terms limits any non-waivable consumer rights or applicable product warranties.
8. Limitation of Liability
To the extent permitted by applicable law, KNORK is not responsible for indirect, incidental, or consequential damages arising from the use of our website or digital communication services.
This provision does not exclude liability that cannot lawfully be limited.
9. Changes to These Terms
We may update these Terms periodically. Revised Terms will be posted on our website with an updated effective date.
10. Contact Information
KNORK Products, LLC
601 North Main, Suite 301
Newton, KS 67114
Email: info@knork.net
For customer support or questions about these Terms, please contact us at the email address above.